Cleethorpes Salon Bags National Award
3rd July 2017
A Cleethorpes based salon has won a national award for its outstanding customer service; the Cutting Club on Grimsby Road have received the Phorest Client Experience Award 2017 which is awarded to salons who consistently receive customer reviews at 4.8 out of 5 or above.
Phorest Salon Software’s CEO Ronan Perceval said: “We believe that the best indicator of quality of service comes from the customer and the appreciation clients have for what you do is reflected in the high ratings received from them.
Constant high reviews require a consistently high standard of service and this consistency is a testament to unwavering professionalism and dedication to both the salon's work and your clients – I commend the Cutting Club for this massive achievement!”
The award is just one of many exciting things happening for the salon this year with several charity events lined up, the Cutting Club prides itself on its sense of community, and having been in the heart of Cleethorpes for over 45 years the salon shows no signs of slowing down.
Salon Director Giovanni Ieronimo said: “We pride ourselves on our guest experience. From initial contact to consultation and appointment we want our clients to feel valued and welcome, so to receive this award from Phorest is a huge affirmation and we will continue to ensure our guests receive the best possible customer service.”
The award means that the Cutting Club is now in the top 5% of Phorest salons across the world.
News Courtesy: The Cutting Club