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IT duo delighted by support on return from Oz

A GRIMSBY business is celebrating a successful first year under new ownership.

IT duo delighted by support on return from Oz

IT Services Ltd, a commercial IT specialist, was established in 1999, and bought in late 2016 by Jonathan and Ann Cozens, from founder Neil Whitehead.

The husband-and-wife team were looking for an opportunity following a move back to the UK from Australia, and saw potential in the Wintringham Road business.

Jonathan said: “We didn’t know Grimsby at all, we are completely new to the area but we have found that it is a fantastic place to do business. One of the things I like most is that there’s a real sense of locality and loyalty, and businesses and customers around here stick by each other. It is a rare and fantastic thing to see and it gives us even more confidence in the future.”

The couple’s warm welcome to cooler climes has been aided by E-Factor’s Business Hive networking group. 

The focus is to provide SMEs and start-ups with the tools and support they need for efficient day-to-day running, with the opportunity to upscale as business grows. With backgrounds in corporate IT and television operations management, they have also been incorporated this expertise into the business.

Jonathan said: “When we took over, it was a traditional IT sales and support company and our first year has been invested in migrating to a fully services-centric organisation. Our main focus is businesses of between five and 150 users who want the benefits of outsourced IT to allow them to concentrate on core activities.”

Already, IT Services has expanded the existing team, who were all retained when the business was bought. Jonathan said: “Alongside our highly experienced engineering team, we inherited a youngster on work experience who was keen to build a career with us. 

“We were able to take him on as an apprentice a few months ago. 

“The advantage of the original ITS staff means we have a huge diversity of skills and experience at our disposal.”

The new management team have also stayed in close contact with Mr Whitehead. He said: “IT Services was always focussed on the needs of the customer. This philosophy has been kept alive as Jonathan and Ann now take the company into the next phase of its development. Having seen the work they have done with online infrastructure management, new cloud and communication products, the future seems bright.”

The couple's first 12 months have seen the company undergo a rebrand too. 

Sam Burgess, Business Hive membership manager, said: “It is fantastic for us to be able to support a business that is not only well established but one that is under new ownership.  Jonathan and Ann have put everything into driving the business forward and we are just delighted that they chose to join us and make us part of their journey.  We look forward to celebrating many more years’ success with them.”

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